Fat Cap

Build a subscription business that runs on customer obsession, not ad spend.

Fat Cap isn't your average design agency. We're your collaborative strategy partners who transform businesses into customer obsession factories!
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We help subscription and membership businesses stop hemorrhaging customers and start building experiences so amazing, canceling feels like breaking up. Through collaborative design, we work WITH you to create subscription experiences that keep customers coming back month after month, year after year.

Ready to make your customers fall madly in love with you?

Let's get to work! ->

Fans at a music show with hands in the air.

You're here because:

Your subscription retention rate is flat and customers are ghosting you faster than bad Tinder dates.
You're watching monthly churn eat your profits like Pac-Man on steroids.
You're tired of the endless hamster wheel of acquisition.
Deep down, you know if you don't crack the retention code, your subscription business will have the lifespan of a fruit fly.

PLOT TWIST: Your marketing isn't broken. You just forgot how to make people fall in love!

A black and white image of a break dancer with their hands on the ground and their feet in the air. The background has a blue treatment over it.

Here's the deal

At Fat Cap, we don't just work FOR you, we work WITH you. (Yes, really!)

Collaborative design isn't a buzzword we throw around like confetti – it's how we operate. We get elbow-deep in your business alongside you AND your customers, because the best ideas come when everyone gets a seat at the table. Including your office dog.

We'll help you create a customer-centered experience that:

Makes every marketing dollar work harder
Turns buyers into life-long fans
Lets you charge premium prices

Ready to team up? ->

What we do best (our superpower playlist)

Star Subscription Experiences:

We craft subscription journeys that make customers feel like they've discovered their new obsession. Your members will be so hooked, they'll forget cancellation is even an option.

Retention Rate Wizardry:

We've been there. We took our own monthly subscription club from a measly 6-month average retention to a mind-blowing 13 months. Now we're obsessed with doing the same magic for your business. Because nothing beats real-world, battle-tested strategies!

Strategy That Doesn't Suck:

Forget agencies that disappear into black holes for months. We work WITH you, not for you. Think design jam sessions where your brain meets our retention expertise, and beautiful, sticky experiences are born.

Future-Proofing Your Business:

While others chase every trend, we're playing the long game. We'll help you build something sustainable that outlasts today's TikTok dances.

What we don't do (our "hard pass" list)

Magic Wand Nonsense:

We can't turn your business into Oprah's favorite thing overnight. And we definitely can't create miracles while you sit back and binge Netflix. This is a collaborative activity!

Vanilla Solutions:

If you're looking for the same-old, been-there-done-that approach, we're definitely not your jam. Or marmalade. Or whatever boring preserve you're spreading these days. Basic is for pH levels, not business strategies.

Testimonials

"Megan makes what could be a daunting process fun and digestible. Her energy is so supportive and she brings great ideas and suggestions I never considered before."

Robynne Weaver, Robynne Weaver Coaching

"Working with Megan and team took the stress out of a major overhaul. They helped me prioritize the key improvements that would have the greatest impact on our business."

Erica Davis, Adventure Life Vans

"Megan held my hand through every step of the process, even with all the obstacles that presented along the way. She was kind, professional, and truly cared to make sure the end product was everything and more, with all the personal touches."

Breanne Nalder Harward, Utah Gravel Series

"Working with Megan to ensure our site was providing the correct content, in the correct places, at the correct time, resulting in a website focused on allowing us to reach our target customers and our goals."

Serena Bishop Gordon, Special Blend Gravel

Black and white headshots of a couple. The man has with dark hair and glasses and is wearing a zippered jacket. The woman has upswept blonde hair and glasses and is wearing a herringbone jacket.

Meet your collaborators

We're former product business owners with 14+ years of battle scars, 200+ wholesale shops to our name, more media mentions than we can count, and even a book (yeah, we're those people).

But what we're REALLY good at? Finding that sweet spot where your brand, product, and customer experiences overlap like a perfect Venn diagram of money-making magic. Because that's where your customers' deepest desires live – and when you tap into that? BOOM! Instant fanbase.

Curious to learn more? Of course you are.

Fat Cap origin story ->

Ready to turn subscribers into super fans?

Let's find out if we're the right kind of retention-obsessed consultants for your subscription business. Worst case? You get 30 minutes of free insights about why your customers are bouncing. Best case? You find the partners who'll help you build a subscription experience so good, your customers will set calendar reminders just to stay subscribed.

No fluff, no empty promises, just straight talk about whether we can help you create the subscription business your customers never want to leave.

Schedule your discovery call now!

Let's chat.